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Privacy Policy

Last Updated: 02/12/2026

Zenbuilt Performance (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect information when you use www.zenbuiltperformance.com (the “Site”) or make purchases from us. By using our Site or making a purchase, you consent to the practices described in this Policy.

1. Information We Collect

We collect information you provide directly:

  • Name, billing and shipping address, phone number, and email

  • Payment information (processed securely via third-party payment processors)

  • Account login credentials (if applicable)

  • Communications with customer service

We also collect information automatically:

  • IP address and device information

  • Browser type and operating system

  • Pages visited, time spent, and referring links

  • Cookies and similar technologies (see our Cookie Policy)

We may combine this with information from third-party services, such as marketing platforms or analytics providers.

2. How We Use Your Information

We use your information to:

  • Process orders, payments, and returns

  • Provide customer support

  • Communicate order updates, promotions, and marketing (if opted-in)

  • Improve our Site and products

  • Prevent fraud and ensure security

  • Comply with legal obligations

3. Sharing Information

We do not sell your personal information.

We may share your information with:

  • Service providers (payment processors, shipping carriers, marketing platforms, analytics providers)

  • Legal authorities when required by law

  • Business transfers (in the event of a merger, sale, or acquisition)

Third-party providers are required to use your information only to provide services to us.

4. Massachusetts Data Security

Under 201 CMR 17.00, we implement reasonable administrative, technical, and physical safeguards to protect personal information.

Measures include:

  • Secure storage and encryption of sensitive information

  • Limiting access to authorized personnel only

  • Regular monitoring for vulnerabilities

  • Disposal procedures for unnecessary data

However, no online system is completely secure. We cannot guarantee absolute protection.

5. Your Rights

Massachusetts Residents

  • You may request access to personal information we hold about you.

  • You may request correction of inaccurate personal information.

  • You may request deletion of personal information, except where retention is required by law.

California Residents (if applicable)

  • Right to know, delete, or opt-out of the sale of personal information.

To exercise your rights, contact us at:

Email: zenbuiltperformance@gmail.com
Mailing Address:

We will respond in accordance with applicable law.

6. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze traffic, and deliver personalized marketing.

You can manage your cookie preferences through your browser or via our Cookie Policy.

7. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders and provide services

  • Comply with legal obligations

  • Resolve disputes or enforce agreements

Afterward, information is securely deleted or anonymized.

9. Children’s Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy. Changes will be posted with a “Last Updated” date.

Your continued use of the Site after changes constitutes acceptance.

11. Contact Us

For questions about this Privacy Policy or your personal information:

Zenbuilt Performance
West Brookfield, Ma.
Email: zenbuiltperformance@gmail.com

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